Last updated: August 6, 2026
Do Not Sell or Share My Personal Information
At Mars Venus, we respect your privacy rights. This page explains your rights regarding the sale or sharing of your personal information under Decree No. 13/2023/ND-CP on Personal Data Protection in Vietnam, and under comparable regulations that may apply to visitors from other jurisdictions, such as the California Consumer Privacy Act (CCPA).
Our Position in Short
Mars Venus does not sell your personal information — not for money, and not in exchange for any other form of consideration. We do not disclose your name, phone number, booking code, reservation history, or payment confirmation images to advertising companies or data brokers.
However, like most websites, we use advertising and analytics tools that set cookies in your browser. Some privacy regulations classify this kind of cookie-based activity as a "share" for cross-context behavioural advertising. This page tells you how to switch that off.
What Information May Be Shared
- Online identifiers such as device IDs, IP addresses, and cookie data.
- Browsing behaviour on our site — for example, which venues or cruises you viewed — collected via cookies and tracking pixels.
- Inferences drawn from that browsing activity, used to show you more relevant ads on platforms such as Facebook and Google.
We do not share the details you give us in order to book a table — your name, phone number, party size, occasion, notes to staff, booking code, or the payment confirmation image you upload. That information is used to serve your reservation and nothing else.
How to Opt Out
You may opt out of the sharing of your personal information for advertising purposes using any of the following methods:
Cookie Preferences
Adjust your advertising cookie settings through our Cookie Preferences center to disable marketing and tracking cookies. This is the fastest option and takes effect immediately.
Manage Cookie PreferencesSubmit a Request by Email
Send an opt-out request to our Privacy Team and we will process it within 15 business days.
privacy@marsvenuszone.comCall Our Hotline
Prefer to speak to someone? Call 1900 1365 and ask for the Privacy Team. Have your booking code ready if your request concerns a specific reservation.
Global Privacy Control (GPC)
We honour the Global Privacy Control browser signal. Enable GPC in your browser to automatically opt out of data sharing on our site.
Opting out will not affect your ability to browse our site, make a reservation, or look up an existing booking.
Your Additional Rights
Depending on your location, you may also have the right to:
- Know – request disclosure of the personal information we collect, use, and share.
- Delete – request deletion of personal information we hold about you.
- Correct – request correction of inaccurate personal information, such as a mistyped phone number on a reservation.
- Limit Use – limit the use of sensitive personal information.
- Withdraw Consent – withdraw consent at any time where our processing relies on it.
- Non-Discrimination – exercise your privacy rights without receiving a lower standard of service. Your table, your deposit, and your welcome at Mars Venus are unaffected.
To submit a request for any of the above, please email us at privacy@marsvenuszone.com with the subject line "Privacy Rights Request."
Verification
For the security of your information, we may need to verify your identity before processing your request — usually by confirming the phone number or booking code associated with your reservation. You may designate an authorised agent to submit requests on your behalf; the agent must provide proof of authorisation.
Contact Us
For privacy-related inquiries, please contact our Privacy Team:
Mars Venus – Privacy Team
Lô 1, Cư xá Thanh Đa, Bình Quới Ward, Ho Chi Minh City, Vietnam
Hotline: 1900 1365
Email: privacy@marsvenuszone.com